What We Collect and Why We Collect It
When you create an account, we collect your name, contact details and the information needed to verify your identity. Every time you make a deposit or withdrawal — whether through bKash, Nagad or Rocket — we log the transaction reference, amount and timestamp so your wallet
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history stays accurate and disputes can be resolved quickly. We also collect device identifiers and session data to keep your account secure across mobile and desktop. Browsing behaviour inside the lobby, such as which game categories you open, helps us serve relevant content — this is
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stored as anonymised event data, not linked to payment records. We do not sell your personal data to third parties. We share information only where required by applicable law or with payment processors such as the bKash, Nagad and Rocket networks to complete a transaction you
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initiated. Retention periods depend on the type of data: account information is held for as long as your account remains active, while transaction records are kept for the period required under applicable regulations in the regions where we operate. You can request a copy of the
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data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.